As the volume of infringement cases grows, having case management software in place helps Brand Protection teams run their already stretched budgets with greater efficiency.

A web based, central knowledge base allows teams to monitor the progress of enforcement cases as well as collaborate with both internal and external stakeholders. Different levels of access can be customised for both internal users and external agents to ensure users have access only to their cases.

Cases are organised with easy drag and drop documents, email and image storage as well as reminder and deadline management for better workflows. We work with clients to create custom fields and product lists to allow for better reporting. Keeping cases tidy helps teams focus on bigger tasks rather than struggling with clumsy spreadsheets or working with software poorly matched for managing enforcement cases.